At Emote Technology, we respect your privacy and are committed to protecting the personal information you share with us.
Emote Technology is a digital marketing and technology agency providing services including website development, digital marketing, social media marketing, search engine optimisation (SEO), paid advertising, branding, content creation, website maintenance, and other digital solutions.
This Privacy Policy explains how Emote Technology (“Emote Technology”, “Emote”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects information when you visit emotetechnology.in, contact us, request our services, or otherwise interact with us.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide when you interact with Emote Technology.
When you contact us, request a quotation, submit an enquiry, communicate with our team, or become a client, we may collect:
When you visit our website, certain information may automatically be collected, such as:
This information may be collected through cookies, analytics tools, pixels, tags, log files, and similar technologies.
Emote Technology may process your information for the following purposes:
We aim to collect and process only information that is reasonably necessary for the relevant purpose.
India's DPDP framework requires consent to be free, specific, informed, unconditional and unambiguous where consent is the basis for processing, and requires information to be presented in clear and plain language.
If you submit an enquiry through emotetechnology.in, contact us by phone, email, WhatsApp, social media, or another communication channel, we may use the information you provide to:
We do not require you to provide information that is not reasonably necessary to respond to your enquiry.
You may contact Emote Technology through telephone, WhatsApp, email, social media, or other communication platforms.
When you contact us through these channels, the information you provide may be processed for communication, enquiry management, customer support, sales, and service delivery.
Third-party communication platforms may independently process certain information according to their own privacy policies and terms.
Emote Technology may use analytics technologies to understand how visitors interact with our website.
Analytics information may include pages viewed, traffic sources, device information, approximate location, session information, and other website usage data.
We may use third-party analytics providers where appropriate.
Because Emote Technology provides digital marketing services, our website and client campaigns may involve advertising and marketing technologies.
Depending on the particular website, campaign, or service, these technologies may include platforms such as:
These platforms may process information according to their own privacy policies and terms.
We may use such technologies to measure campaign performance, understand audience behaviour, improve advertising, and deliver relevant marketing activities.
When you engage Emote Technology, we may receive information relating to your business, customers, website, social media accounts, advertising accounts, marketing campaigns, or other digital properties.
Depending on the service, this may include:
We process such information only to the extent reasonably necessary to provide the agreed services, manage the client relationship, maintain security, or comply with legal obligations.
Where Emote Technology processes personal data on behalf of a client, the client's instructions and applicable contractual arrangements may determine the purposes and scope of that processing.
Emote Technology may work with clients and technology providers located in different countries.
Some third-party services used by us may store or process information outside India.
Where personal data is transferred or processed outside India, we will take reasonable steps required under applicable law and applicable contractual arrangements.
We take reasonable technical and organisational measures to protect personal information against:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If a personal data breach occurs, Emote Technology will take appropriate steps in accordance with applicable law.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
Subject to applicable law, you may have rights relating to your personal information, including rights to:
Where processing is based on consent, the DPDP Act provides for withdrawal of consent, with the ease of withdrawal comparable to the ease with which consent was given.
To exercise an applicable right, please contact us using the contact details below.
Where we process your personal data based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.
Following withdrawal, we may stop the relevant processing unless continued processing is permitted or required under applicable law.
We may contact you regarding:
Where required by applicable law, promotional communications will be sent only where an appropriate legal basis exists.
You may request that we stop sending promotional communications at any time.
Our website may contain links to third-party websites, social media platforms, advertising platforms, or other external services.
Emote Technology does not control the privacy practices of these third parties.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Our services are primarily directed towards businesses, organisations, professionals, and other adult users.
We do not knowingly request personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that personal information relating to a child has been provided to us improperly, please contact us.
If you have a question, request, or complaint regarding this Privacy Policy or the processing of your personal information, please contact:
We will review privacy requests and grievances and respond in accordance with applicable law.
The DPDP Rules contemplate mechanisms for individuals to exercise their rights and raise grievances, and require privacy notices to provide appropriate means for doing so.
Emote Technology may update this Privacy Policy from time to time to reflect:
When we update this Policy, we will change the “Last Updated” date at the top of this page.
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Emote Technology believes that privacy is an important part of responsible digital business. We aim to collect information transparently, use it for legitimate purposes, protect it through reasonable safeguards, and respect applicable privacy rights.